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FAQ & hacks

FAQ & hacks

Go-to spot for quick wins and solutions

Core HR

Homepage and the org chart

Hiring

Automatic System Emails in Hiring

Tomás Machaqueiro

Interview Reminder Emails Sent After Candidates Remain in an Interview Stage

Fix Interview Site Address Showing Only City in Email Templates

Tomás Machaqueiro

Manage Access to Scorecards in Hiring

Tomás Machaqueiro

Fix Formatting Issues When Pasting Job Descriptions Into Hiring

Tomás Machaqueiro

Talent

Time

Time & Attendance

Country policies

Compensation

Compensation management

Learning

Make Third-Party Learning Courses Recurring

Tomás Machaqueiro

Grant Access to Content Collections Created by Learning Integrations

Tomás Machaqueiro

Why Does the Learning Dashboard Show More Users Than My Total Employee Count?

Why Course Contributors Can’t Edit the Learner Experience Section?

Tomás Machaqueiro

How to report on Learning feedback given by employees

Tomás Machaqueiro

Workforce Planning

Workforce Planning - Set up conditions for approval flow

Bob Finance FP&A Series | Session 1: It All Starts With People Planning

Backfills and WFP

What is the Difference Between Recruitment Status and Status in Position Management?

Diogo de Jesus Xará

Resolving Error: "Position Cannot Report to Another Position Within Its Sub-Hierarchy"

Job Catalog

How Job Profile Details Are Visible in Bob (Permissions-Based)

How To Create Job Profiles

Archived Jobs During Job Mapping during upgrade to JC 2.0

What to do when you can't delete a job in the job catalogue

Export data report on job catalogue with assigned employees

Bob Payroll

Running payroll

UK Payroll

Running payroll

Documents & Reports

US Payroll

Difference between Payroll Hub & US Payroll & BenAdmin & Benefits

Prepare for End-of-Quarter Payroll Review

Tyler Brandstetter

US BenAdmin Scheduled Maintenance and Release Dates for 2026

Understand Why a Pay Cycle May Not Appear on the Pay Cycles Page

What Options Are Available if an Employee Did Not Receive Their Direct Deposit

Integrations

How to update a custom field inside a custom category via API

Andreia Miranda

“No elements in sequence” error when connecting Google Calendar integration

Andreia Miranda

"Failed to get OAuth code from Microsoft" when connecting Outlook Integration

Andreia Miranda

How Field Dependencies Behave with Greenhouse Integration in New Hire Flows

Error during on-prem AD sync (Result code 91 – Connect Error)

Andreia Miranda

Settings/Other

Permission groups

Employee profile and fields

CX Support Processes

Dashboards and DE&I

Workforce Planning

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