Fix the “Provided Channel Credentials Are Invalid” Error for LinkedIn Job Posting

If you see the following error when posting a job to LinkedIn, the LinkedIn integration may be configured with an incorrect Company ID.

“The provided channel credentials are invalid

Please remove the old contract, add a new contract for this channel with the correct and active job board credentials and post the job again. If the error persists please reach out to the job board.”

This error commonly occurs when the LinkedIn Recruiter ID is used to configure the integration instead of the LinkedIn Company ID.

To resolve the error:

1. Verify the Company ID associated with your LinkedIn account. You can follow LinkedIn’s instructions (provided in this article - https://tcommunity.linkedin.com/linkedin-admin-center-207/here-s-how-to-find-your-linkedin-company-id-704) for finding your Company ID, or contact your LinkedIn Account Manager to confirm it.
2. Remove the current LinkedIn integration in Bob.
3. Set up the LinkedIn integration again using the correct and active LinkedIn Company ID.
4. Post the job again.