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Recent Discussions

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Ana RussoBobber

Compensation management

Cannot Add Component Data to Worksheet in Compensation Event

If you're not seeing where to enter increase suggestions in a compensation worksheet, it's likely because the necessary columns weren't included during setup. You can fix this using the Column picker.To add or edit base salary, bonus, or other increa

Quortney Sharee LloydBobber

Payroll Hub

Common Payroll Mistakes Employers Make — and How to Avoid Them

Payroll is one of the most important responsibilities an employer has. Employees expect to be paid accurately and on time, while employers need to comply with tax, employment, and recordkeeping requirements.Even seemingly small payroll mistakes can c

Hybrid MS AD Provisioning: How user matching and key AD attributes work

When using Bob's Microsoft Active Directory Hybrid Provisioning integration, it is important to understand how Bob identifies an existing AD user and which attributes can be updated after the account has been created. How does Bob match an employee t

Abbi PiggottBobber

Backdating Parental Leave

Sometimes parental leave needs to be added after payroll has already been processed. When this happens, you may notice backdated adjustments appearing on the employee’s next payslip.Here’s what’s happening and how to make sure the employee is paid co

Tal SolomonBobber

Troubleshoot Common Goals Import Errors

If your goals import fails, the error message can help you identify which value or field needs to be updated before trying the import again. 1. “Tag does not currently exist”If you see an error such as “Tag does not currently exist – ‘…’ not found”,

Tal SolomonBobber

Prevent Employee Notifications When Deactivating Learning Content

If you need to deactivate a course or learning path without notifying enrolled employees, you can avoid the notification by unassigning them first.Currently, there isn’t a setting in HiBob Learning that lets you turn off employee notifications specif

Abbi PiggottBobber

Processing termination payments in UK Payroll

When processing a qualifying termination payment in UK Payroll, it's important to use the correct pay element to ensure the payment is processed in line with HMRC requirements. Before you beginQualifying termination payments of up to £30,000 can be p

Abbi PiggottBobber

How pay items sync between HiBob and UK Payroll

Pay items created in HiBob automatically sync to UK Payroll. Before they can be processed in payroll, they must first be configured in UK Payroll. This article explains how the sync works, where to configure new pay items, and what to check if a pay

Abbi PiggottBobber

Top Tips for Re-hires

Rehiring a former employee is simple, but following a few best practices will help ensure a smooth experience in both Bob and UK Payroll. 1. Rehire the employee in BobIf you're using the Bob and UK Payroll integration, always navigate to HiBob &

Ana RussoBobber

New manager cannot access old manager's performance reviews

To allow a new manager to view the reviews from their direct report's previous manager, the following steps are necessary: Ensure they have permission to "See reviews of direct and indirect reports" within the Managers permission group under People's

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