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Recent Discussions

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Rúben OliveiraBobber

Time & Attendance

Why an Approved Timesheet Can Show Missing Attendance Even When It Is Configured Not To Allow Incomplete Submissions

An approved timesheet can show a missing attendance entry later if a time off request that originally completed the timesheet is changed retroactively.When a timesheet policy is configured to automatically submit and approve timesheets, the timesheet

Rúben OliveiraBobber

Errors When Editing a Table After Adding a New Field - Field Level Permissions

If an employee suddenly receives an error when editing a table in an employee profile, check whether a new field was recently added to that table and whether they have permission to access it. When a new field is added to a table in Bob, it starts wi

Adam SheardBobber

Syncing Your Organisational Structure To Payroll

Keep your organisational structure aligned between Bob and UK Payroll by setting up matching fields and values in both systems. Before syncing, make sure the organisational structure in UK Payroll mirrors the structure you use in Bob. The sync pairs

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A

1 day ago

Andreia MirandaBobber

Tasks & Flows

How to add a replacement when placing a Manager on Leave

When a manager is going on leave and needs to hand over responsibilities like tasks, flows, direct reports, or surveys, you can assign a replacement directly through the Leave flow to make sure everything stays covered.This helps maintain continuity

Fernando SilvaBobber

How to create a scale question from 1 to 10

When creating a custom scale question on a survey, you can add up to 10 options for employees to select.Here are the steps to do this:From the top left Menu Select Talent Choose the option Surveys You will find in the left menu the option Surveys S

Ana RussoBobber

Compensation management

Cannot Add Component Data to Worksheet in Compensation Event

If you're not seeing where to enter increase suggestions in a compensation worksheet, it's likely because the necessary columns weren't included during setup. You can fix this using the Column picker.To add or edit base salary, bonus, or other increa

Quortney Sharee LloydBobber

Payroll Hub

Common Payroll Mistakes Employers Make — and How to Avoid Them

Payroll is one of the most important responsibilities an employer has. Employees expect to be paid accurately and on time, while employers need to comply with tax, employment, and recordkeeping requirements.Even seemingly small payroll mistakes can c

Hybrid MS AD Provisioning: How user matching and key AD attributes work

When using Bob's Microsoft Active Directory Hybrid Provisioning integration, it is important to understand how Bob identifies an existing AD user and which attributes can be updated after the account has been created. How does Bob match an employee t

Abbi PiggottBobber

Backdating Parental Leave

Sometimes parental leave needs to be added after payroll has already been processed. When this happens, you may notice backdated adjustments appearing on the employee’s next payslip.Here’s what’s happening and how to make sure the employee is paid co

Tal SolomonBobber

Troubleshoot Common Goals Import Errors

If your goals import fails, the error message can help you identify which value or field needs to be updated before trying the import again. 1. “Tag does not currently exist”If you see an error such as “Tag does not currently exist – ‘…’ not found”,

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11 days ago