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Fix “Validating Entities” Error When Opening a Role

  • August 23, 2025
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If someone receives the error “An error occurred while validating entities” when trying to open a job role in Hiring without approvals, it's likely due to missing permissions.

To resolve this, an Admin needs to grant the relevant permission:

  1. Go to Bob Products > System Settings > Account > Permission groups

  2. Select the relevant permission group for the employee (or create a new one)

  3. Click Edit permissions (top right)

  4. Under Features > Hiring > Job openings, check the box for:
    Change job opening status to open without approval

  5. Save changes

Once enabled, the user should be able to open job roles without approvals and without receiving this error.

💡Seeing a different message like “Only admins can select this option”?
You might be running into a similar permission issue. Check this related article: 
Fix “Only Admins Can Select This Option” Error in Hiring