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Error When Setting Up a Bi-Weekly Working Pattern - Troubleshooting

  • August 16, 2025
  • 0 replies
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If you see the error “Working patterns that aren't the same type as full time aren't available for selection” when assigning a bi-weekly working pattern in an employee’s profile, it means the two patterns don’t match.

Bob requires the full-time working pattern and the personal working pattern to be the same type (weekly vs. bi-weekly). If they’re different, the update won’t save.

 

How to fix it

  1. Go to System settings > Company > Working patterns

  2. Click + Add working pattern

  3. Create a bi-weekly working pattern with full-time hours (even if both weeks are identical)

  4. Save the new full-time bi-weekly pattern

Working patterns - settings

Next, update the employee profile:

  1. Go to Employee Profile > Employment

  2. Click the pencil icon to edit, then select Add New Row

  3. Choose the new bi-weekly full-time pattern

  4. Save your changes


You can now assign the personal bi-weekly working pattern without errors.

Want to learn more about creating and managing working patterns? Check out: Set up a working pattern.