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Troubleshooting: Employee Pay Type

  • May 27, 2026
  • 0 replies
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To help avoid compensation sync issues for new hires, you will need to add an employee’s compensation rate (salary or hourly) before assigning them to the US Payroll module. This helps ensure their compensation is included correctly in their first paycheck.

 

Add the employee’s compensation details in Bob:

Salary employees: Add the annual salary.

Hourly employees: Add the hourly compensation rate.

After the compensation details are saved, assign the employee to the US Payroll module.

Verify the compensation information synced successfully before payroll processing begins.

If an employee is added to US Payroll before compensation is configured, their compensation will not sync correctly for the first payroll cycle. Click here for more tips on compensation syncs.

 

FAQ

Q: What happens if I add an employee to US Payroll before adding compensation?

A: Their compensation will not sync correctly, which can impact their first paycheck.

Q: Does this apply to both salary and hourly employees?

A: Yes. Always add either the salary or hourly rate before assigning the employee to US Payroll.

Q: What should I do if compensation didn’t sync correctly?

A: Contact HiBob Support by submitting a ticket so the issue can be resolved.