If you're wondering how long employee data is retained in UK Payroll, the answer depends on whether your organisation is still an active customer or has left the platform.
- Active customers: Data is retained indefinitely while your organisation remains live on the UK Payroll platform.
- Customers who leave the platform: After your subscription ends, your data remains available for 30 days in read-only mode. During this period, you can:
- View your data.
Download any information you need.
After the 30-day period ends, the data is permanently deleted and cannot be recovered.