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Who Receives Notifications When a Time Off Request Is Cancelled?

  • Mar 25, 2026 2:34 PM UTC
  • Jun 30, 2026 8:54 AM UTC
  • 10 replies
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Bruna Miranda
Bobber

When an employee cancels a time off request, Bob sends a cancellation email notification to:

  1. The employee who cancelled the request

  2. The first approver defined in the time off approval flow

 

This behavior applies even if the approval was completed by a different user (for example, an admin approving the request instead of the employee's manager).

 

Important to know:

  1. Only the first approver in the approval flow receives a cancellation notification.

  2. If your approval flow includes additional approvers, they won't receive a cancellation email.

For example:

  1. First approver: Team manager

  2. Second approver: HR or Finance

 

If the employee cancels the request, the cancellation email is sent to:

  1. The employee

  2. The first approver (manager)

 

The second approver won't receive a cancellation notification.

10 replies

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Irina Tarasiuc

Hi, ​@Bruna Miranda 

could you please confirm if employee who submitted the time off request is notified in case an Admin cancels their time off request. It is not 100% clear from the guide above.

Thank you!

Irina

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Bruna Miranda
Bobber

Hi, ​@Bruna Miranda 

could you please confirm if employee who submitted the time off request is notified in case an Admin cancels their time off request. It is not 100% clear from the guide above.

Thank you!

Irina

Hi ​@Irina Tarasiuc, 

 

Yes. Users will receive an email titled “Your Time Off request was cancelled” and also the cancelled calendar event if that’s set up. 😊

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Irina Tarasiuc

Thank you so much ​@Bruna Miranda! 🫶 

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Hello!

Will it be possible to create a flow where a cancelled request needs to be approved by the manager as well? 

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Bruna Miranda
Bobber

Hello!

Will it be possible to create a flow where a cancelled request needs to be approved by the manager as well? 

Hi Marthe 😊

Currently that is not supported. This would be considered a product feedback

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Bruna Miranda
Bobber

Thank you so much ​@Bruna Miranda! 🫶 

I’ve updated the article so this should be clearer now. Thanks for raising it! 😊

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  • Sep 1, 2026 1:45 PM UTC

Is there a way to switch off notifications when an admin cancels a leave request (in this case, we need to do some cleaning up between policies and want to avoid all the ‘noise’ of notifications for employees)

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Bruna Miranda
Bobber

Is there a way to switch off notifications when an admin cancels a leave request (in this case, we need to do some cleaning up between policies and want to avoid all the ‘noise’ of notifications for employees)

Hi JMarshall,

There isn't currently a general setting that allows an Admin to disable these notifications for all employees when cancelling Time Off requests.

Notifications can be managed from each employee's individual notification preferences, so you could log in as the relevant employee and disable them there. However, there isn't a bulk or company-wide option to temporarily switch these notifications off while carrying out policy clean-up.

Kind regards,

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If I need a second approver to be notified how can I set it up? I understood the first approver receives an email, but for the second? Any workaround workflow?

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