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Who Receives Notifications When a Time Off Request Is Cancelled?

  • March 25, 2026
  • 6 replies
  • 96 views

Bruna Miranda
Bobber

When an employee cancels a time off request, Bob sends a cancellation email notification to:

  1. The employee who cancelled the request

  2. The first approver defined in the time off approval flow

 

This behavior applies even if the approval was completed by a different user (for example, an admin approving the request instead of the employee's manager).

 

Important to know:

  1. Only the first approver in the approval flow receives a cancellation notification.

  2. If your approval flow includes additional approvers, they won't receive a cancellation email.

For example:

  1. First approver: Team manager

  2. Second approver: HR or Finance

 

If the employee cancels the request, the cancellation email is sent to:

  1. The employee

  2. The first approver (manager)

 

The second approver won't receive a cancellation notification.

6 replies

👸


Irina Tarasiuc

Hi, ​@Bruna Miranda 

could you please confirm if employee who submitted the time off request is notified in case an Admin cancels their time off request. It is not 100% clear from the guide above.

Thank you!

Irina


Bruna Miranda
Bobber

Hi, ​@Bruna Miranda 

could you please confirm if employee who submitted the time off request is notified in case an Admin cancels their time off request. It is not 100% clear from the guide above.

Thank you!

Irina

Hi ​@Irina Tarasiuc

 

Yes. Users will receive an email titled “Your Time Off request was cancelled” and also the cancelled calendar event if that’s set up. 😊


Irina Tarasiuc

Thank you so much ​@Bruna Miranda! 🫶 


Hello!

Will it be possible to create a flow where a cancelled request needs to be approved by the manager as well? 


Bruna Miranda
Bobber

Hello!

Will it be possible to create a flow where a cancelled request needs to be approved by the manager as well? 

Hi Marthe 😊

Currently that is not supported. This would be considered a product feedback