What requests will be approved:
- Employees can request time off on active periods only (Lifecycle)
- Employees can request time off only if there is no prior approved time off request upon this date period.
- For a policy type with booking settings of "Work days only" - Balance will be deducted from work-days only (working pattern). If trying to request one day on a non-working day, the request will be rejected.
What to check when encountering a rejected request:
- Policy type \ policy settings - If the policy allows booking on non-working days
- Working pattern - What are the employee’s working days (via the employee profile / site’s Working Pattern)
- Vacation calendar - If the requested days falls on holidays
- Other requests - If there are already booked request on the requested dates
- Lifecycle - If the employee is an active user on the requested dates
- Assignment - If the employee is assigned to the policy on the requested dates
