If timesheet approvals are being sent to the wrong manager, you can temporarily adjust the approval setup or update it permanently to make sure they reach the correct approver.
If your attendance settings require an employee’s direct manager to approve timesheets, temporarily change the employee’s manager to the person who should approve them.
Alternatively, you can give another person permission to manage and approve attendance reports temporarily:
- Go to System Settings > Account > Permission groups.
- Create a custom permission group.
- Add the temporary approver to the group.
- Enable access rights to select people by condition.
- Select Reports to directly and choose the manager who is unavailable or currently receiving the approvals incorrectly.
The appointed person can then manage and approve the relevant attendance reports temporarily.
For a permanent change, update the employee’s manager in their profile or update the approvers in the relevant time off or attendance settings so the approval flow reflects the correct setup.