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eSign task was triggered, but it is not sent.

  • August 4, 2023
  • 0 replies
  • 105 views

This means the task triggered and failed: 

  • Check if the person who triggered the task has permissions to trigger eSign requests
  • Check if the eSign template has mandatory fields that are not filled in the employee’s profile (the one who the document is about/for).

This Help Center article goes over the various failed messages for the eSign tasks.