When creating a custom scale question on a survey, you can add up to 10 options for employees to select.
Here are the steps to do this:
- From the top left Menu
- Select Talent
- Choose the option Surveys
- You will find in the left menu the option Surveys
- Select Company surveys
- Click on the already created survey or create a new one on + New survey
- Go to the section Questionnaire
- On the top right corner, select Edit form from the Actions dropdown menu
- Drag and drop a scale question from the left panel to the form and, in Scale type, scroll down to select Manage scales
- There, select the Custom tab, and then the button + Create scale
- You’ll see a warning message saying “Enter between 3 to 10 answer options. Avoid using ‘Non applicable’ or ‘Unknown' as answers.”
- At the bottom of the options, you can + Add option (from 3 to 10), and on each option you can add a description for each one
- You can also drag and drop the options to reorder them
- When all is finally set, click Done.
We remind it’s not currently possible to delete scales, so please make sure that all is correct and as needed before saving.





Last edited on June 20th, 2024