This error comes from ADP and usually means the onboarding template permissions need to be adjusted.
To resolve it:
- Go to your ADP account
- Open the onboarding template used in your pay cycle settings
- In the Assigned users step, make sure this option is checked:
“Don't inactivate or delete this profile. Membership changes could impact any existing integrations”
Once updated, go back to Bob and re-sync the affected record(s) from the report where the error appears.
If everything is set correctly, the sync should complete without the error.