To help clarify session validity and reconnection expectations, here’s a breakdown of session timeouts for both desktop and mobile logins:
Desktop:
🔹 SSO & User/Password: Client sessions remain valid for 6 hours.
🔹 Session timeout is fixed and cannot be adjusted per client.
Mobile:
📌 User/Password Login: Sessions remain active as long as the credentials (email/password) remain unchanged.
📌 Google & Azure (OIDC): Session duration is determined by the SSO provider.
SSO Providers:
✅ OKTA
• SAML (More Options Login): Session remains valid for 6 months before requiring reconnection.
• OIDC (App Login via OKTA): The session is controlled by OKTA.
✅ OneLogin (SAML)
• Auto-reconnect occurs every 6 hours.
• A full reconnection is required every 6 months.