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F.A.Q.

Resolving Connection Issues with ADP

  • February 17, 2025
  • 0 replies
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Addressing Connection Problems with ADP:

If you encounter a connection issue with ADP, indicated by a red error message stating "Not Connected" during the integration setup:

follow these steps to resolve it:

  1. Log in to the ADP marketplace.

  2. Select the purchased Hibob app.

  3. You will be redirected to two consent pages that require approval.

  4. Once consent is given, you will be redirected to Bob, and the ADP status will change to "Connected."