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Jira error: Missing required Jira fields: customfield_[number], customfield_[number]

  • March 26, 2024
  • 0 replies
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This error appears when we have marked custom fields in Jira as 'Required' fields and one of the scenarios:

  1. The field type is not supported in Bob e.g. 'Timestamp' and 'Dependant dropdown' field types are not supported in Bob

  2. The field was not mapped

 

  • For the unsupported field, you will need to unmark them as 'Required' fields in Jira so that we can successfully sync Jira tickets