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Automatic System Emails in Hiring

  • Jun 2, 2026 9:17 AM UTC
  • 2 replies
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You can find all automatic system email templates by going to Hiring > Email templates and reviewing the available options under Automatic system emails.

 

The Category field acts as a general identifier for the scenario where each email is triggered. Here’s what each category is used for:

  • Rejection Automatic – Used to automatically disqualify candidates based on knockout questions in the application form.
  • Interview self-schedule request – Sent when scheduling an interview using the Offer Slots feature.
  • Employee referral – Sent when a candidate applies through an employee referral.
  • Nudge Candidate – Sent when waiting for a candidate to select an available interview time slot.
  • Extended Consent – Sent when requesting extended consent from a candidate.
  • Initial Consent – Sent when a candidate application is added manually and consent has not yet been provided.
  • New – Sent when a candidate applies to a job opening.
  • Agency New Candidate – Sent to an agency when they submit a new candidate through the dedicated agency application form.

 

2 replies

Sara Brandt

Hi Tómas, 

is it possible to edit the template for the confirmation once a candidate self-scheduled an interview? 

 

Thanks, 

Sara

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  • Oct 29, 2026 9:33 PM UTC

Where is the system email that is sent when an interview is canceled? In our specific case, we’d double booked a candidate and needed to cancel one interview, but the language used made it feel full of regret and more dire than we’d like. If we can edit the language somewhere that would be great. 

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