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Blank page when downloading documents

  • June 2, 2026
  • 0 replies
  • 2 views

Andreia Miranda
Bobber

If you see a blank page when trying to download documents, it usually means your browser is blocking pop-ups.

 

Enable pop-ups in your browser first, then try opening the download link again. You can refer to the video below as an example.

 

 

Once pop-ups are enabled, open the link again and the documents should download as expected.